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Cancellation Policy

Courses and Events

Refunds will not be made to delegates cancelling a booking within fourteen days of the scheduled date of the module. Replacement delegates may attend provided the GSCCA is notified in advance. If the replacement delegate is not a member, the balance between the member and non-member fee is due to the GSCCA.

The GSCCA reserves the right to cancel or reschedule any course or module for any reason whatsoever. In the event of such cancellation, delegates will receive a full refund for the relevant course or module. In the event a course or module is rescheduled, should any delegate not be available to attend the rescheduled date for any course or module, a full refund will be given.

Lecture Lunches

All fees are non-refundable for cancellations made within fourteen days of any lecture lunch. Replacement delegates may attend provided the GSCCA is notified in advance. If the replacement delegate is not a member, the balance between the member and non-member fee is due to the GSCCA.

The GSCCA reserves the right to reschedule or cancel any Lecture Lunch for any reason whatsoever. In the event of such cancellation, delegates will receive a full refund for the relevant course or module. Should any delegate not be available to attend the rescheduled date for any course or module, a full refund will be given.

Annual Dinner

All fees are non-refundable for cancellations made within thirty days of the Annual Dinner. Replacement guests may attend provided the GSCCA is notified in advance.

Annual Quiz

All fees are non-refundable for cancellations made within fourteen days of the Annual Quiz. Replacement guests may attend provided the GSCCA is notified in advance.

Eventbrite Charges

Eventbrite charges are absorbed by the GSCCA with the exception of any user who makes an error booking on Eventbrite or wishes to change from a member booking to a non-member booking.  All of these related costs will be borne by the firm or delegate booking the event.  

If you are a Non-Member and you book as a Member (with the reduced member fee), you may be able to process this booking.  However, the GSCCA will cancel this booking and you will be charged the Eventbrite booking fee with no exceptions.  

Late Booking Charges

If a delegate misses the closing date for any of our courses or events, the GSCCA will charge a £20.00 late booking fee per course or event to cover our administration fees.  Any late booking request must be made to the  GSCCA [email protected] The GSCCA have discretion to decline a late booking for any delegate.

 

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